There is no single quality/business management approach or system such as Six Sigma, Lean, AS9100, ISO 2001:2000; past or present that addresses an organization’s overall short and long-term competitive health. Today’s competitive environment requires quality leadership strategies focused on objectives and results to enhance the entire customer value chain and the no longer expected zero defect quality. Defect free is an entry-level requirement.

The Edwards Group International leverages the best-of-the-best while focusing on client specific solutions to create a Hybrid Quality/Business Management System to help organizations meet the ever-increasing competitive environment and improve performance. We address the collective sum of the organization, not just the individual parts.

With over two decades of extensive hands-on experience and drawing from internationally recognized and proven approaches and best practices such as the Malcolm Baldrige Criteria for Performance Excellence, ISO 9001:2000, AS9100 and other Process Based Management Systems, we integrate all the key drivers of organizational performance management within one framework, allowing your organization to be managed as a process and not individual parts.

The focus is an aligned process approach that results in delivery of continually improving value to Customers, improved organizational effectiveness, efficiency and performance.

Biography of Robert Werner

Contact Us

Learn how your business can benefit from Edwards Group International.

Edwards Group International
Hybrid Quality/Business Management Systems
Phone: 860.643.6634
Fax: 860.645.7380
email: quality@edwardsgrp.com
P.O. Box 2277
Manchester, CT 06045

Mission Statement

Through the transfer and leveraging of knowledge we will continuously improve the client's competitive and business health by focusing on client specific solutions that deliver measurable results.

We are also committed to continually improving our processes, approaches and techniques with the aim of improving client loyalty and satisfaction.

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